Our Privacy Policy outlines how homesoothing.com (the “Site” or “we”) gathers, uses, and discloses your Personal Information when you visit our site or make a purchase.
Contact Us If you have further questions, require more information about our privacy practices, or would like to lodge a complaint, please contact us by email at info@homesoothing.com.
Collection of Personal Information When you visit our Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. Additionally, we may collect further information if you contact us for customer support. We refer to any information about an identifiable individual (including the information below) as “Personal Information.” Please refer to the list below for more details on the Personal Information we collect and why.
Device Information: Purpose of collection: We collect device information to guarantee that the Site loads correctly for you and to perform analytics on Site usage, which helps us optimize our Site. Source of collection: We collect device information automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. Disclosure for a business purpose: We share device information with our processor Shopify. Personal Information collected: We collect the version of your web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information: Purpose of collection: We collect order information to provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations. We also screen our orders for potential risk or fraud and, when in line with your preferences, provide you with information or advertising relating to our products or services. Source of collection: Order information is collected from you. Disclosure for a business purpose: We share order information with our processor Shopify. Personal Information collected: We collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information: Purpose of collection: We collect customer support information to provide you with the best possible support experience. Source of collection: Customer support information is collected from you. Disclosure for a business purpose: We may share your customer support information with our third-party service providers who assist us in providing customer support services such as order fulfillment, shipping, and payment processing. Personal Information collected: We may collect your name, email address, shipping and billing address, phone number, and order history to assist us in providing you with the best possible customer support experience.
Sharing of Personal Information We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioral Advertising As previously stated, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners