Welcome to Home Soothing! We're thrilled to have you here and want to ensure you have a smooth and enjoyable shopping experience with us.
We understand that shopping online can be daunting, but we're committed to building a trustworthy and reliable relationship with our customers.
Here are some frequently asked questions that we hope will help answer any queries you may have:
Shipping: We offer standard shipping, which typically takes between 3-7 business days. However, please keep in mind that delivery times may vary depending on your location and shipping method. Don't worry though, we'll provide you with a tracking number once your order has been shipped so that you can keep track of your package every step of the way.
Returns: We're confident that you'll love our products, but we understand that sometimes things don't work out. That's why we offer a 30-day money-back guarantee on all our products. If you're not satisfied with your purchase, simply contact us within 30 days of receiving your order, and we'll initiate a return process for you.
Payment methods: We accept all major credit cards, PayPal, and Apple Pay. Rest assured that our payment gateway is safe and secure, so you can shop with peace of mind.
International Shipping: Yes, we offer international shipping to most countries. However, shipping times and fees may vary depending on your location. We're committed to making sure you receive your order as quickly and efficiently as possible.
Order Changes and Cancellation: We understand that sometimes you may need to make changes to your order or even cancel it. If your order hasn't been shipped yet, please contact our customer service team, and we'll make the necessary changes for you. If your order has already been shipped, you'll need to initiate a return process once you receive it.
Discounts and Promotions: We love to reward our customers, which is why we occasionally offer discounts and promotions. To stay up-to-date on our latest offers, make sure to sign up for our newsletter or follow us on social media.
Thank you for choosing us as your shopping destination. If you have any further questions or concerns, please don't hesitate to contact us. We're here to help and always happy to hear from you!